We originated the first Phone Dispute Resolution Training (PDR)

What We Do

We offer phone and online mediation services to business, law firms, and individuals in the U.S.

What People Say

I have had numerous trainers in this field, but none have taught with the exquisite lack of ego attachment as you.

Cindy M.

Karleen is a profound and supportive professional of our goals.

She helped us create and originate a more innovative resolution program. We are pleased to be working with her.

BBB Northwest - Pacific

I don't share like that! I don't know how you did that, but when I began sharing my story, you made me feel like I was the only one in the room! You made me feel like it was going to be fine, and it was.